The tour

See the app.

The office screens for you, a phone app for your lads, and a page for your customers. Want the real thing? We'll show you on a call.

Step 1 of 5 · 07:12

The email comes in.

Bob reads it and fills in the customer, the address and the job. Aoife checks it and presses Accept.

New request
CE
Ciarán Example07:12 · to office@
Boiler leaking, Rathcoole

Hi lads, the boiler at 7 Example Park, Rathcoole is leaking underneath and the pressure keeps dropping. Any chance this week? Mornings are best.

✦Bob read thisin 2 seconds
CustomerCiarán Example New
Address7 Example Park, Rathcoole
Job typeBoiler repair
WhenThis week, mornings
AcceptReply
Step 2 of 5 · 07:30

Booked in one go.

Liam sees the visit on his phone. Ciarán gets an email with the day and time.

Booked Tue 09:00
J-1042
Boiler repair

Ciarán Example · 7 Example Park, Rathcoole

Booked
TUE1009:00 to 11:00
LE
Liam ExampleOn his phone now
✉
Ciarán toldEmail sent 07:31
  1. Request came in by email
  2. Accepted by Aoife in the office
  3. Booked for Liam, Tuesday 09:00
Step 3 of 5 · 10:52

Finished on site.

Checklist, photos and the customer's signature are saved on the job. The invoice is drafted the moment Liam presses Finish.

Finished 10:52
10:52
‹ My DayJ-1042
Boiler repair

7 Example Park, Rathcoole

Checklist 3/3
Isolated and drained
Valve and filling loop replaced
Pressure holding at 1.3 bar
Photos 3
Customer signature
Finish job✓ Finished 10:52
✓Signed by Ciarán
3Photos on the job
€Invoice drafted
Step 4 of 5 · 11:04

Checked and sent.

VAT is worked out line by line: 13.5% on labour, 23% on parts. A person checks it and presses send.

Ready to check
INV-0142 · from J-1042
Ciarán Example

7 Example Park, Rathcoole · 10/11/2026

Ready to check
Labour: boiler repair (2 hours)13.5%€180.00
Pressure relief valve23%€45.00
Filling loop23%€28.00
Before VAT€253.00
VAT€41.09
Total€294.09
EditApprove & send
Step 5 of 5 · 12/11

Paid. Done.

Marked paid, no reminder needed. Next year's boiler service is already on the list.

Paid in full

Requests

Every request in one list.

Emails, calls you log, and requests from your customers' page land in one place. Bob reads each one and fills in the details. You Accept, Reply or Decline.

New request, read by Bob
Email from: Ciarán Example

"Hi lads, the boiler in our house at 7 Example Park, Rathcoole is leaking from underneath and the pressure keeps dropping. Any chance someone could look at it this week? Mornings are best. Thanks, Ciarán, 087 000 0000"

CustomerCiarán Example new
Address7 Example Park, Rathcoole
Job typeBoiler repair
What's wrongLeak under boiler, pressure dropping
WhenThis week, mornings
AcceptReplyDecline

Schedule

The whole week at a glance.

See who's where, drag a visit to move it, and tell the customer the time with one button. Jobs nobody has booked yet become a to-do.

Schedule, this week
Mon
08:30 LiamBoiler service, Saggart
10:00 SeánLeaking tap, Tallaght
Tue
09:00 LiamBoiler repair, Rathcoole
13:00 SeánNew radiator, Clondalkin
Wed
08:00 LiamBathroom first fix, Naas
Thu
09:30 SeánBlocked drain, Lucan
14:00 LiamGas safety check, Newcastle
Fri
08:30 LiamCylinder swap, Citywest

My Day

The phone app for your lads.

Today's visits in order, with the address and the office's notes. On site: photos, the checklist, the certificate and the customer's signature. When they press Finish, the office knows.

My Day Tue 10/11
09:00 Boiler repair7 Example Park, RathcooleNext
13:00 New radiator22 Example Avenue, Clondalkin
08:00 Tap washerFinished, signed by customer
PhotosChecklistSign

Invoices

Ready the moment the job is done.

Drafted from the job with VAT per line. Main contractors get 0% and the reverse charge wording. You check it and press Approve & send.

Invoice INV-0142
Example Plumbing & Heating
To: Siobhán Example, 12 Example Road, Saggart, D24 EX01
Ready to check
WhatPriceVATVAT €
Labour: boiler call-out and repair (2 hours)€180.0013.5%€24.30
Pressure relief valve€45.0023%€10.35
Filling loop€28.0023%€6.44
Before VAT€253.00VAT€41.09Total€294.09
Approve & send
Invoice INV-0143 (main contractor)

To: Example Builders Ltd
Job: first fix plumbing, 4 Example Court, Naas

WhatPriceVAT
Labour: first fix, 3 bathrooms€1,850.00€0.00
Pipe, fittings and valves€640.00€0.00
Total€2,490.00

VAT ON THIS SUPPLY TO BE ACCOUNTED FOR BY THE PRINCIPAL CONTRACTOR

Subcontractor VAT number: IE 0000000X (example)

Customer page

Your customers' own page.

In your name, not ours. They sign in with a link sent to their email, accept quotes, see invoices, answer their service reminder and ask for a new job.

Customer page: Example Plumbing & Heating

Hello Siobhán, here's everything about your home at 12 Example Road.

Quote Q-0088New bathroom suiteAccept online
Invoice INV-0142€294.09Due in 14 days
Yearly serviceBoiler service due MarchPick a day
Need something?Request a jobAdd photos

See it with your own jobs.

We'll walk you through the real app on a call and show you how your week would look in it.

Or email hello@tradon.ie